Utilising the leading Horizon platform serving almost half a million UK users, hosted telephony from echo telecoms delivers an advanced fixed line voice and data solution, backed by our UK based support team.
Horizon from echo telecoms is a fully hosted solution with no expensive hardware to install and maintain. We deliver the solution as a simple and cost effective ‘per seat’ licensing model, including desk phones, generous inclusive minute bundles, high speed internet and all ongoing maintenance and support for a low fixed monthly cost.
We can also migrate your existing numbers to the service for you as part of our implementation and deployment service, and installation of your desk phones and user training is taken care of by our UK network of 150 fully qualified field engineers and installers.
Our hosted telephony offering includes complimentary access to a mobile app for iOS and Android, enabling you to ‘make and take’ landline calls on your chosen smartphone. Take your landline number with you and never miss a customer call again while maintaining a professional presence with your customers.
You can also enjoy a virtual presence in any UK geography you wish – need to show a Manchester, Birmingham or London prefix for example? Our database of hosted numbers enables you to present landline numbers wherever you need them, even if you don’t have physical offices in those locations.
Your contract, account set-up, billing, invoicing and customer support is all managed in-house, in the UK with no external intervention. The echo telecoms team handle everything from account changes to billing queries to customer support, saving you the time and hassle of navigating between different suppliers. You can also manage and control your costs through our advanced customer portal.
Given the scale of the Radius Group, we leverage our enterprise buying power enabling you to benefit from competitive prices and broadest choice of networks and carriers.
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